Get in Touch

We hope you will love your This is Nessie purchases as much as we do but if you need to speak to us about an order, ask us a question about wellies or find out what our favourite snacks are, you can contact us directly:
We love a good chat so please call us on +44 (0) 1342 371070 during our studio hours which are 10am and 4pm.

Alternatively you can email us on at any time of the day.

Or you can always get in touch on Instagram or Facebook, we love hearing your feedback!

If you have an order on the go and you want information about its status or you need to make an adjustment to it, then please email and remember to include your order number in the subject line.

We always answer your messages as quickly as we can – generally within a day – but please bear with us at busy times as we are running around trying to get all your beatiful orders ready!

Please only contact us once per enquiry so we can get any issues sorted ASAP.

If you are interested in working with us in any capacity or you would like us to attend your event or pop-up, please email This is also the best email address for charity donation requests.

Finally, for all the bean counters and the people who want money off us, it’s